As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Snapchat problem you encounter with best techniques and tools that save you time. Not only does Snapchat not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. In the last 18 months, 181,890 customers have searched for Snapchat live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. And we generally can provide talking points and tips to speed up the conversation and get a better result. GetHuman always knows the way to live chat with a company like Snapchat when it's available. You should only need to set up any particular customizations as everything else will be linked to your account.I lost my account and all my photos Help me with my issue Chatting with Snapchat Customer Service Uninstall Snapchat, clear out any temporary files and reinstall the app again. Any file corruption, misconfiguration or issue with a setting or file can be overwritten with a new copy. Reinstall the app – This is the move of last resort but can fix all manner of Snapchat issues. Either way, make sure iOS or Android is up to date. Switch on WiFi and let your phone detect any OS updates or you could go looking for one. Update your phone OS – This is a less common issue and usually it’s because a new version of Snapchat was released to address a change in the OS and you updated the app but not your operating system. Otherwise, select Snapchat and then Update. If there are some, the store app should tell you and allow you to update everything at once. Open the Apple App Store or Google Play Store and look for updates for your apps. Update the app – Whether you use Android or iPhone, it’s important to keep all your apps up to date.
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